Privacy Policy

Information We Collect

When you contact Family Tree Service LLC by phone or submit an online estimate request, you may provide information such as your name, phone number, email address, property address and details about the tree work you need. We collect only the information necessary to respond to your request and provide our services.

Website Attribution and Marketing Analytics

To understand which advertising and referral sources generate estimate requests, this website may store limited first-party attribution information for a reasonable return-visit period. This can include campaign parameters such as UTM values, the referring website, the first page visited, advertising click identifiers such as gclid or msclkid when present, timestamps, and basic browser or device user-agent information. This attribution data is connected to an estimate request only when a visitor submits the form.

We may also record when a visitor taps a telephone link on the website. A phone-button click is an analytics event only; it does not tell us whether a call connected, was answered, or became a customer. We use these records to compare marketing performance and improve how we advertise our services.

How We Use Your Information

We use the information you provide to respond to inquiries, prepare estimates, schedule and perform tree work, and communicate with you about your project. We also use lead-source and marketing records to understand which advertising channels produce legitimate leads, booked work, and revenue. We do not sell your personal information.

Online Estimate Requests

Estimate requests are submitted directly to Family Tree Service LLC. We use service providers to deliver the request notification, securely store the request when needed, and send transactional confirmations. An authorized company representative may transfer the request to TreePilot to manage the lead and estimate workflow.

Sharing of Information

We do not sell your personal information. We share information only with service providers needed to process your request, communicate with you, operate the website, measure website and marketing performance, or comply with the law.

Data Retention and Security

We retain estimate and customer information only as reasonably necessary to respond, provide services, maintain business records, measure marketing performance, and meet legal obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your Choices

You may ask us to correct or delete information you submitted, subject to records we must retain for legitimate business or legal reasons. Contact us using the phone number below.

Contact Us

If you have questions about this privacy policy, please contact Family Tree Service LLC at 937-329-8098.